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  • Application Management

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  • Troubleshooting

    • Application constraints
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    • Performance
    • Getting support

Docs & FAQs

Heroku has many resources available to help. First, check out our Quickstart Guide.

Then, browse or search our docs on the left, or read the following frequently asked questions:

Product Features

  • How does database scaling work?
  • How does dyno scaling work?
  • What Rails versions do you support?
  • Do you support MySQL?
  • Can I point *.mydomain.com to my Heroku app?
  • Why does SSL cost $100/month?
  • Do you offer an outgoing email service?
  • How do I install gems for my app?
  • Does my app have a static IP?

Accounts & Billing

  • How do I delete my account?
  • How do I change my email address?
  • Why do I have to provide my billing details to use add-ons?
  • I don’t have a credit card. Can I still verify?
  • Do you accept foreign credit cards?
  • Do you offer support?
  • Can I join your beta program?
  • Do you have an affiliate program?

Community Resources

Can't find an answer to your question? Ask some friends in the Heroku community mailing list or on IRC in the #heroku channel of Freenode.

Support

If all else fails, you can always visit support.heroku.com to open a ticket and our support team will get back to you right away.